United will pay. They'll pay for their treatment of this man in legal fees and afterwards in lost business because they didn't come out and try to fix this in a satisfactory manner.
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MistyTiger wrote:This does not matter. He said he needed to get to his patients and that was his reason for refusing to leave. Some people like to arrive home on schedule. If I were in his place, I would be unwilling to get off the plane.
It is not about getting his way, it is about him getting compensated for his injuries and the emotional distress he suffered that day. You can see that he is in agony in the first video (would you enjoy being dragged away like he was? the men did not care if his head bumped into seats or people's bags on the floor.) and in the second video, he looks dazed and hurt. He is just lucky that he did not hit his head hard enough that it caused an aneuryism. Serious head injuries can be fatal.
Decky wrote:I don't get why people think this is fine? The guy paid for his ticket he was well within his rights to tell them to fuck off. Americans seem to want to be slaves to big business. They go on and on endlessly about freedom and they are the worst developed nation in the world for actually having any. It would be like Brits going on about equality or the French talking all the time about cleanliness.
Decky wrote:The guy paid for his ticket he was well within his rights to tell them to fuck off.
Zagadka wrote:I would be surprised if there wasn't some clause on the ticket agreement about being deplaned.They do have a clause, but unfortunately, it doesn't come into play if the person has already embarked upon the plane. The "getting bumped" has to come before the people have boarded the plane. It even says so in their rules. This is why it's going to be such an easy court case for this man.
A private jet would do the trick
It may have seemed to the United staff on the ground that they had no choice but to bump four passengers from the flight. But a private jet could have solved the problem at a relatively modest cost.
The Department of Transportation's rules on overbooking required United to pay cash compensation of $1,350 each to the four passengers that the carrier bumped, or $5,400 total. By contrast, the typical cost to charter a small private jet for the roughly one-hour flight from Chicago to Louisville would be about $6,000.
In fact, the founders of private aviation start-up FlyOtto recently invited United to try their service for free to reposition crews. FlyOtto would have been able to fly four people from Chicago to Louisville for just $2,930, albeit on a turboprop rather than a jet.
Using private jets isn't unheard of
In recent years, Delta Air Lines (NYSE:DAL) has pioneered the concept of using private jets alongside its regular commercial fleet. This works especially well for Delta, because it has an in-house private jet subsidiary: Delta Private Jets.
Two years ago, Delta began a pilot program to give elite frequent fliers the opportunity to upgrade to a seat on a private jet for as little as $300 one-way on certain flights. Private jets often fly empty on "repositioning" flights, as they go to make their next pick-up. Delta is using these empty flights to offer a once-in-a-lifetime experience to loyal customers who happen to be going the same way.
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