- 16 May 2007 17:57
#1207802
Quoting the cards I was given...
Pre-Boomer
Gifts to the Organization
Loyal
Hard work ethic
Wisdom, stability and tenured experience
Want to maintain part-time positions of leadership
Motivating Expectations
To be respected for their wisdom and experience
Like to be in charge of the direction that the organization is going
To have their own opinion matter, asked for and used
Recognition and appreciation for experience and knowledge
Training Expectations
Involvement in facilitating programs
Asked for their assistance and being a mentor to others
Harness their expertise on committees/focus groups
Require techonology upgrading
Provide opportunities for them to share their wisdom with others
Communication Expectations
Speak frankly and honestly
Ask for their opinions and wait for the answer
Use their advice, don't just ask for it
Prefer personal contact, use face to face communication, don't rely on email
Tends to lean toward a more formal communication style
Expects a high degree of respect during communication
Boomer
Gifts to the Organization
Loyal to profession
Strong work ethic
Wisdom and experience
Achievement oriented
Motivating Expectations
Ask for their input and use it
Respect their loyalty and tenure
Acknowledge their work ethic and experience
Reward with perks/status
Encourage life/work balance
Involve them in being change agents and provide opportunities to lead
Traning Expectations
Provide technology skill upgrading and increase informal education
Want to be involved in facilitation programs, cross mentorship and skill-development initiatives
Respect their level of experience, encourage them to share their wisdom in the classroom and on the job
Look for ways to maintain their education to stay on top of trends
Communication Expectations
Give constant constructive feedback thta is timely, accurate and very specific
Use questions as teachable moments and ensure open lines of communication
Promote and discuss, not a top down approach
Allow them to challenge the status quo and speak their opinions safely
Generation X
Gifts to the Organization
Innovative and creative
Higher level of education and diverse range of skills
Entrepreneurial and independent
Values career opportunities and wanting to make a difference
Motivating Expecations
Create community and a sense of contribution
Provide avenues to grow personally and professionally, support work/life balance and make work 'fun'
Demonstrate that their opinion counts
Provide a career development roadmap
Find ways for them to make a difference at work
Allow them to be entrepreneurial (ie. control to prioritize work load)
Manage by results vs. process
Training Expectations
Coach more and tell less, avoid dictating unnecessary rules, rather concentrate on practices and information needed
Invest in current training and technology (multi-media)
Provide self directed learning/cross training opportunities for quick advancement, promote lateral moves for skill development
Use experiential methods which promote creativity, strategic thinking and problem solving
Allow opportunities to learn at their own pace from multiple information sources
Communication Expectations
Clearly define objectives and goals, then give freedom to achieve
Give constructive feedback that is timely, accurate and very specific
Use questions as teachable moments and ensure open lines of communication
Coach and mentor, avoid micromanaging, promote discussion and avoid a top down approach
Allow them to challenge the status quo and speak their opinions safely
Generation Y
Gifts to the Organization
Embraces diversity and change
Highly technologically advanced
Entrepreneurial and independent thinkers
Socially responsible
Motivating Expecations
Find out with their goals are and who is important to them
Create mentorship opportunities with other generations
Support life/work balance
Strive hard to become a diverse workforce
Make work 'fun'
Demonstrate a values match between them and company
Training Expectations
Provide intranet discussion groups, self directed training, multi media traning and a career development roadmap
Invest in top of the line technology and leading edge training programs
Provide and multiply resources and shortened training time
Use experiential methods to allow for creative development, strategic thinking and problem solving
Use cross mentorship and provide education on specific roles
Communication Expectations
Give consistent, timely, constructive feedback that is accurate and very specific
Demonstrate a corporate culture that supports the individual
Provide coaching and mentoring, practice informal discussions rather than a top down approach to communication and avoid hierarchy
Promote an informal approach to communication
Allow them a direct say in what is to be, allow them to define objectives and then trust them to execute it
Promote lateral moves for skill development
"The only contestant who can confidently enter the lists is the man who has seen his own blood, who has felt his teeth rattle beneath his opponent’s fist ... one who, as often as he falls, rises again with greater defiance than ever." - Seneca